Certified translation, explained plainly.

Every certified order includes professional human translation, a separate quality review, a complete digital PDF, and a signed and stamped Certificate of Translation Accuracy. The source document is included in the package so the receiving reviewer can compare it with the translation.

We support 65+ languages across major language pairs, including Spanish, Chinese, Arabic, Portuguese, Russian, Ukrainian, French, German, Japanese, Korean, Hindi, and Vietnamese. Browse the language directory, or send us the document if you do not see your pair listed.

Your order is matched by both language and document type. A professional translator prepares the work, then a separate review checks the names, dates, registry numbers, stamps, seals, handwritten notes, and formatting against the source before certification.

Often, yes. We translate every legible element and clearly mark text that cannot be read with confidence. If the source is too degraded for a reliable translation, we tell you before work begins rather than guessing.

Upload a PDF, JPG, or PNG through the secure order form. Clear phone photos are fine when all four edges are visible, the image is in focus, and no stamps, notes, or reverse sides are cropped out.

Yes. If a name has several valid Latin spellings, send the spelling used in the passport or the rest of the application. You can request translation-related corrections before the final certification is issued.

Certified translation costs $24.95 per physical page. A dense one-page certificate is still one billed page—we do not redefine a page as every 250 words. The rate includes human translation, quality review, the signed Certificate of Accuracy, and standard digital delivery.

One physical page or one uploaded image counts as one page. Front and back count separately when both sides contain content that must be translated. We confirm the page count and total before asking for payment.

No. Optional services are itemized before payment: notarization is +$19.95 per order, 12-hour Rush is +$12 per page, six-hour Super Rush is +$24 per page, and a mailed hard copy is +$20 per order. You pay for them only if you choose them.

Yes. Upload the document first. We confirm the physical page count, selected options, complete total, and delivery deadline before payment. You do not need to enter a card just to receive the confirmed price.

We accept major credit and debit cards through Stripe. Payment is requested only after the document, total, and deadline have been confirmed.

For recurring workflows of 10 or more pages per month, contact us with the likely languages, document types, volume, and deadlines. We will confirm whether volume pricing and invoicing are available for that workflow.

Most 1–3 page orders are delivered within 24 hours. Longer, handwritten, or specialist documents may need more time. We confirm the actual deadline before payment so you are not relying on a generic estimate.

Yes. Twelve-hour Rush is +$12 per page, and six-hour Super Rush is +$24 per page when available. The translation still receives a separate quality check.

We email a complete digital PDF as soon as it is ready. The package includes the source document, translation, and signed Certificate of Translation Accuracy for online submission or printing.

Yes. A tracked mailed hard copy is available for +$20 per order and normally takes 2–5 business days after dispatch. Your digital PDF is delivered first.

The standard digital package uses an electronic signature on the certification letter. When you order a physical copy, the mailed certification can include a wet-ink signature. Confirm any unusual signature requirement with the receiving authority before ordering.

We prepare USCIS translations to follow the federal translation rule: a full English translation certified as complete and accurate by someone competent to translate it. USCIS—not a translation company—makes the acceptance decision. If USCIS requests a translation-related correction, send us the notice: we revise that issue free, then refund the translation cost if the corrected version is still rejected for the same translation-related reason. Read the written remedy.

It is a complete translation accompanied by a signed statement confirming the translator’s or agency’s competence and that the translation is accurate and complete to the best of their knowledge. Our package includes that Certificate of Translation Accuracy on company letterhead.

The USCIS rule calls for a full English translation and the translator’s certification; it does not add a notarization requirement. Courts, embassies, universities, or foreign authorities may set different rules. Check the recipient’s instructions before adding the optional $19.95-per-order notarization.

USCIS requires the translator to certify that the full English translation is complete and accurate and that they are competent to translate it; the rule does not name ATA certification as a requirement. Other recipients may set their own rules. CertTranslate is an ATA Corporate Member, and we match each order by language and document type.

Requirements differ. WES says requested translations must be exact, legible, and completed by a professional translator. ECE currently offers a Translation Waiver and also publishes its own word-for-word translation option. Universities and licensing boards may use different rules. Send us the recipient’s current checklist, email, or portal screenshot and we will confirm how the package should be prepared—we do not claim that one format is “accepted everywhere.”

Send the written request or rejection notice to support. We review it against the source and the delivered translation. A translation-related correction is made free of charge; if the corrected version is still rejected for that same reason, we refund the translation cost.

Files are protected with TLS 1.3 while being transferred and AES-256 while stored. Translators work under confidentiality agreements, and access is limited to the people assigned to prepare and review the order.

Access is limited to the translator, the reviewer, and authorized support staff when needed to complete or correct the order. The team members involved in the work are bound by confidentiality obligations.

Source documents are automatically deleted 30 days after delivery. If you need earlier deletion after the order is complete, contact support and we will review the request.

Our published support hours are Mon-Sun, 8am-10pm ET. Email support@certtranslate.com with the order number, recipient, and deadline so the team can give you a specific answer.