Questions before ordering
If your document does not match one of these situations, send it anyway. Support replies in 15–30 minutes during support hours.
How much does a Chinese passport translation cost?+−
The certified translation is priced per physical page. A data page on its own is one page, and each stamp or endorsement page you add is another.
Do I need the whole passport translated?+−
Almost never. Most filings want the data page, and some add a visa or entry stamp as evidence of status or travel. Send what you have and we will tell you which pages to drop before you pay.
Will my Chinese passport translation be accepted by USCIS?+−
The delivery includes your source-document scan, a complete English translation, and a signed and stamped Certificate of Translation Accuracy. If a receiving authority rejects the translation for a translation-related reason, we revise it free. If it is still rejected, we refund the translation cost.
My Chinese passport already prints English. Do I still need a translation?+−
Usually yes — the field labels are bilingual, but the issuing authority, the characters in the place fields, the remarks page, and every border chop are Chinese only. A certification covers the page you submit, not the half of it that arrived in English.
Which spelling of my name will the translation use?+−
The one printed on your passport. That is Hanyu Pinyin on a mainland passport, a Cantonese spelling on a Hong Kong one, and whichever system the holder chose on a Taiwan passport. Where another document in your order disagrees, we flag the difference rather than quietly picking a winner.
Do you translate Hong Kong, Macao, and Taiwan passports?+−
Yes, and each is handled on its own terms: Hong Kong and Macao passports are Traditional script with Cantonese or Portuguese-influenced spellings, while a Taiwan passport may use Wade-Giles, Tongyong Pinyin, or Hanyu Pinyin.
What is the four-digit code beside my name on a Hong Kong passport?+−
That is the Chinese Commercial Code, one four-digit number per character of your Chinese name. We label it as the Chinese Commercial Code so it is never read as a passport or identity-card number.
I have an Exit-Entry Permit, not a passport. Can you translate it?+−
Yes — the 往来港澳通行证 and the Taiwan travel permit are travel documents rather than passports, and the translation labels each as what it is. Tell us which document the office actually named, because sending the permit in place of the passport is the more common mix-up.
Do you translate the machine-readable lines?+−
Yes, both of them, in full. They repeat the name, number, nationality, and dates in a fixed format that a reviewer may compare against the printed fields.
My passport is expired. Can you still translate it?+−
Yes, and expired Chinese passports are common evidence of prior status or travel. The translation states the validity dates as printed rather than presenting the document as current.
How long does a Chinese passport translation take?+−
A data page is usually delivered within 24 hours after we receive a clear scan. Adding several stamp or endorsement pages extends that slightly, and we confirm the window before work begins.
Is there a word cap on a page?+−
No. We bill the physical page you upload, never a 250-word unit. A stamp-covered page stays one billed page.
Do you need my physical passport?+−
No. A clear scan or phone photo of the pages you need is enough, and the passport never leaves you. Photograph the page flat, in even light, with all four corners visible.
