Questions before ordering
If your record does not match one of these situations, send it anyway. Support replies in 15–30 minutes during support hours.
What is a juminhyo certificate?+−
It is Japan’s record of where a person lives, kept by the city or ward office of that address. It holds the address, the household, the date of moving in, and — when asked for — the register of origin, so it answers where someone resides rather than who their family is.
Will USCIS accept a translated juminhyo?+−
Yes, when the sheet is translated in full and carries a signed certification. Officers use it to confirm an address and a household against the rest of a filing. Every sheet is built to the AcceptReady™ standard we publish, and a correction traced to the translation is made at no cost.
What is the difference between a juminhyo and a koseki?+−
One records where you live, the other records who your family is. The residence record follows an address and changes each time you move; the family register follows a lineage and stays with the municipality of the register of origin.
My record does not show the register of origin. Is that a problem?+−
It can be, and it is not a printing error. That line is optional at the counter, so a sheet without it was simply requested without it — ask the office for a copy that includes it if your filing turns on family.
Should the individual number be printed on it?+−
Usually not. That number is Japan’s internal identifier and no US filing asks for it, so unless someone specifically requested it you are better off with a copy printed without it.
I have already left Japan. Which record can I get?+−
A removed record, held by the municipality you moved away from. It shows the address as it stood and the date your registration there ended, and we translate it with that status stated plainly.
How much does a juminhyo translation cost?+−
It is $24.95 per printed sheet, and most records fit on one. A crowded sheet is still a single page, because pages are counted as issued rather than by word count.
How is my address translated?+−
In the order Japan prints it, with the ward, district, block, and building numbers left in place. A reader comparing the translation with the original finds the same sequence, which is what an officer checking an address needs.
I am not a Japanese national. Will my record show my status?+−
It can. Records for foreign residents carry nationality and residence-status lines, and those are printed only when requested, so check that yours shows them before a filing that depends on status.
Can I send a photo taken with my phone?+−
Yes, if the whole sheet is in frame and every character is readable. Lay it flat, keep shadow off the printed area, and include the foot of the page where the office name and seal sit.
Do I need notarization as well?+−
Not for a typical USCIS filing — the rule there asks for certification, which every order already carries. A notary is worth adding when a court, a consulate, or a foreign registry has named it, and that step is $19.95 per order.
How quickly will it come back?+−
Typically within 24 hours for a single sheet. Rush and Super Rush are available when a deadline is closer, and the delivery time is shown before you pay.
What can I check on my juminhyo translation before I send it?+−
Four things, and you can check all four yourself. Compare any line of the original juminhyo with the translation, including the text inside stamps. Put the two documents side by side — same page count, same order, tables and stamps in the same places. Read the Certificate of Accuracy for the complete-and-accurate statement, the competence statement, the signature, date, and company stamp. Then confirm the wording matches what your receiving office publishes. Those four checks are the AcceptReady™ standard, and CertTranslate publishes it in full. Read the AcceptReady™ standard.